Priority Support - Fast Track Your Ticket To Get Quicker Support

Priority Support - Fast Track Your Ticket To Get Quicker Support
Price: £12.00
Ex Tax: £10.00

Available Options

* Ticket number:

3 reviews    3 reviews   |   Write a review
5 stars / 3 reviews
Although we aim to answer all support tickets in 3 working days, support response times can be up to 10 working days during busy periods on our OpenCart support site. Submitting a ticket is free and you will receive a response from a member of our support team, however, we cannot guarantee support times.
By purchasing our priority support, we will ensure that your ticket is fast-tracked straight to the front of the queue. When a priority support ticket is allocated, a developer will respond to it within 12 hours* and aim to resolve your issue within 24 hours**.
  • Fast Tracked Support
  • Response Time: Within 12 Hours
  • Aim to Resolve Tickets within 24 Hours
Purchasing priority support does not mean that customised work will be done within these costs; any costs associated with the development or customised work will be charged at the standard rate. This service only ensures a quicker response and resolution on your support ticket.
* 12 hours excludes weekends, support over weekends is extended to 24 hour response times. These times are guaranteed and a full refund will be given if a response is not done within these times.
** 24 hours is only a guideline for resolution and is not guaranteed. Most support tickets are resolved within minutes.
If you have any questions about our priority support service, please create a support ticket HERE

Write a review

Your Name:

Your Review: Note: HTML is not translated!

Rating: Bad            Good

Enter the code in the box below:

Anti-spam image

Site Map